Amazon faces ‘leader’s dilemma’ — fight AI shopping bots or join them

Amazon faces ‘leader’s dilemma’ — fight AI shopping bots or join them

Thos Robinson | Getty Images Amazon CEO Andy Jassy could see how dramatically artificial intelligence was altering e-commerce. In June, he told employees that AI agents will start to infiltrate aspects of everyday life, “from shopping to travel to daily chores and tasks.” Four months later, Jassy said on an earnings call that Amazon expects to partner …

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Fewer burritos, more bargains: Consumers flash holiday warning signs

Fewer burritos, more bargains: Consumers flash holiday warning signs

Shoppers walk through Manhattan on Nov. 7, 2025, in New York City. Spencer Platt | Getty Images High-income consumers are trading down, Gen Z is spending less, and low-income shoppers are still struggling, according to many consumer companies that shared their latest quarterly results in recent weeks. Those trends may …

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