AI drive-thru ordering is on the rise — but it may take years to iron out its flaws
The drive-thru menu at a McDonald’s restaurant showing various meal options and promotions, in Buttonwillow in Kern County, California, on 23, 2024. Smith Collection | Gado | Archive Photos | Getty Images Searching for ways to lower labor costs, restaurants are hoping that artificial intelligence can take down drive-thru orders …