If you’re struggling to pay your bills, you might be able to lower your payments by working with a debt relief company specializing in debt settlement.
Unlike debt consolidation, which merges multiple balances into one loan with a lower interest rate, debt settlement involves third parties negotiating with your creditors to lower your balance and get you out of the red faster.
Debt relief isn’t guaranteed — and it comes with high fees, a hit to your credit score and the risk of legal action by your creditors.
CNBC Select has chosen the top debt relief companies in a variety of categories. (Read more about our methodology below.)
Shop for a debt relief company
Best for affordability: New Era Debt Solutions
New Era Debt Solutions
Minimum debt
Fees
Settlement fee is 14% to 23% of enrolled debt.
Availability
Available nationwide except for Iowa, Maine and Oregon
Highlights
Clients average 28 months to complete their debt settlement program, according to New Era, faster than many competitors.
Pros
- No monthly maintenance charges
- Accessible for Spanish speakers
- Accredited by the International Association of Professional Debt Arbitrators
Cons
- Not available in Iowa, Maine and Oregon
- $10,000 minimum debt requirement is higher than some competitors
- No mobile app
Who’s this for? New Era Debt Solutions‘ fees average 14% to 23% of your total enrolled debts, the lowest of the companies we reviewed.
Standout benefits: New Era also offers its services in Spanish, making it more accessible.
Best for customer service: Freedom Debt Relief
Freedom Debt Relief
Minimum debt
Fees
Settlement fee is 15% to 25% of enrolled debt. $9.95 escrow account set-up charge and $9.95 monthly service fee
Availability
Not available in Colorado, North Dakota, Oregon, Rhode Island, Vermont, West Virginia, Wisconsin, Wyoming or Washington, D.C.
Highlights
Freedom Debt Relief has resolved over $19 billion in outstanding debts since 2002. It offers free credit card debt relief consultations.
Pros
- $7,500 debt requirement is lower than many competitors
- Customer service available seven days a week
- A+ Better Business Bureau rating
Cons
- Not available in all states
Best for keeping out of debt: Accredited
Accredited Debt Relief
Minimum debt
Fees
Settlement fee averages 25% of enrolled debt.
Availability
Available in 37 U.S. states and Washington, D.C.
Highlights
Started in 2011, Accredited Debt Relief has helped clients resolve over $1 billion in debt.
Pros
- Free consultation and educational resources
- A+ rating from the Better Business Bureau
Cons
- Need at least $10,000 in unsecured debt to enroll
- Higher settlement fee than some competitors
Who’s this for? In addition to debt settlement, Accredited Debt Relief provides free educational resources on money management to help you avoid debt trouble again in the future.
Standout benefits: Accredited has a high 4.89 out of 5 stars with the Better Business Bureau, based on an average of over 2,200 customer reviews.
Best for avoiding fees: Americor
Americor Debt Relief
Minimum debt
Fees
Settlement fee is 15% to 25% of enrolled debt.
Availability
Available nationwide except in Colorado
Highlights
Clients don’t pay unless their enrolled debt is lowered. Americor also offers a debt consolidation loan with terms of 12 to 60 months.
Pros
- Low minimum debt requirement
- Available in nearly every state
- Offers debt consolidation loans
Cons
- Maintenance fees not disclosed
- Settlement fee varies by state
Who’s this for? Americor guarantees you won’t pay any fees unless it lowers your total enrolled debt. Since your creditors may refuse to negotiate, that’s a big plus.
Standout benefits: Americor charges clients between 14% and 29% of their enrolled debt, less than several competitors on this list.
Best for smaller debts: National Debt Relief
National Debt Relief
Minimum debt
Fees
Settlement fee is 15% to 25% of enrolled debt.
Availability
Available nationwide except in Connecticut, Oregon, Vermont or West Virginia
Highlights
According to National Debt Relief, clients who complete its debt settlement plan can reduce their enrolled debt by an average of 20% to 25%, after fees.
Pros
- Only $7,500 in debt required
- A+ rating from the Better Business Bureau
- Accredited by the American Association for Debt Resolution and the International Association of Professional Debt Arbitrators
Cons
- Not available to residents of Connecticut, Oregon, Vermont or West Virginia
Who’s this for? National Debt Relief works with clients with as little as $7,500 in unsecured debt, less than many other debt settlement companies.
Standout benefits: National Debt Relief operates in every state except Oregon, Vermont, and West Virginia
Best for longstanding history: Pacific Debt Relief
Pacific Debt Relief
Minimum debt
Fees
Settlement fee is between 15% and 25% of enrolled debt. Set-up and monthly account maintenance charges not disclosed.
Availability
Available nationwide except in Oregon
Highlights
Pacific Debt Relief’s fee is based on the percentage of settled debt, rather than the amount you started the program with.
Pros
- Fee based on settled debt
- High customer satisfaction scores
- Accessible for Spanish speakers
Cons
- $10,000 debt requirement higher than some competitors
Who’s this for? Founded in 2002, Pacific Debt Relief is one of the oldest companies on our list, having settled more than $500 million in client debt.
Standout benefits: Fees are charged based on a percentage of settled debt, not the full amount you came to the program with.
Best for tax debt: CuraDebt
Curadebt
Minimum debt
Fees
Settlement fee is 15% to 25% of enrolled debt. Fees for tax debt not disclosed
Availability
Available nationwide except in Pennsylvania
Highlights
Curadebt will match or beat fees from another debt settlement company with an equal Better Business Bureau rating. Unlike most competitors, it will work with tax debt.
Pros
- Works with tax debt
- Matches or beats fees from other debt settlement companies
Cons
- Fees for tax debt relief not disclosed online
- Only available in 26 states
Who’s this for? CuraDebt is one of the only debt settlement companies that works with the IRS and state revenue offices to set up payment plans and reduce penalties. It also provides audit representation.
Standout benefits: CuraDebt guarantees it will match or beat the fee of any debt settlement company with a comparable Better Business Bureau rating.
More on our best debt relief companies
| Availability | Minimum debt | Fee | Lower monthly payments by | Average time to complete program | |
|---|---|---|---|---|---|
| Accredited Debt Relief | 37 states | $10,000 | 25% | Up to 45% | 24 to 48 months |
| Americor | 49 states | $7,500 | 14% to 29% | 40% or more | 24 to 48 months |
| National Debt Relief | 47 states | $7,500 | 15% to 25% | Up to 50% less than your monthly credit card payments. | 34 months |
| Freedom Debt Relief | 42 states | $7,500 | 15% to 25% | Up to 30% | 24 to 48 months |
| New Era Debt Solutions | 47 states | $10,000 | 14% to 23% | 50% or more | 24 to 48 months |
| Pacific Debt Relief | 49 states | $10,000 | 15% to 25% | Not disclosed | 24 to 48 months |
| CuraDebt | 26 states | $10,000 | 15% to 25% | Not disclosed | 24 to 48 months |
National Debt Relief
Established in 2009, National Debt Relief is a member of the American Association for Debt Resolution and the International Association of Professional Debt Arbitrators.
Availability: National Debt Relief is available nationwide except in Oregon, Vermont and West Virginia
Minimum debt requirement: $7,500
Fees: 15% to 25% of enrolled debt
Better Business Bureau rating: A+
Freedom Debt Relief
Freedom Debt Relief has worked with over a million clients since its founding in 2002 and resolved over $18 billion in unsecured debt.
Availability: Freedom Debt Relief is not available in Colorado, North Dakota, Oregon, Rhode Island, Vermont, West Virginia, Wisconsin, Wyoming or Washington, D.C.
Minimum debt requirement: $7,500
Fees: 15% to 25% of enrolled debt on average
Better Business Bureau rating: A+
Accredited Debt Relief
A division of Beyond Finance, Accredited Debt Relief has been in business since 2011 and claims it can help clients reduce their monthly payments by 40% or more.
Availability: Accredited Debt Relief is available in 37 U.S. states and Washington, D.C.
Minimum debt requirement: $10,000
Fees: 25% of enrolled debt on average
Better Business Bureau rating: A+
Americor
Founded in 2008, Americor claims it has helped more than 400,000 clients resolve over $3 billion in debt. It is a member of the American Association for Debt Resolution and the American Fair Credit Council.
Availability: Americor is available in every state except for Colorado
Minimum debt requirement: $7,500
Fees: 14% to 29% of enrolled debt
Better Business Bureau rating: A+
New Era Debt Solutions
Founded in 1999, Camarillo, California-based New Era Debt Solutions has settled more than $275 million in debt for its clients. It is accredited by the International Association of Professional Debt Arbitrators.
Availability: New Era Debt is available in all states except Iowa, Maine and Oregon
Minimum debt requirement: $10,000
Fees: 14% to 23% of enrolled debt on average
Better Business Bureau rating: A+
Pacific Debt Relief
Since its founding in 2002, Pacific Debt Relief has settled over $500 million in unsecured debts. It is a member of the International Association of Professional Debt Arbitrators and has been recognized by the Consumer Debt Relief Initiative.
Availability: Pacific Dept Relief is available nationwide except in Oregon
Minimum debt requirement: $10,000
Fees: 15% to 25% of enrolled debt
Better Business Bureau rating: A+
CuraDebt
CuraDebt has been helping clients with unsecured debt and tax obligations since 2000. Its reviews with the Better Business Bureau average 4.7 out of 5 stars.
Availability: Curadebt is available in 26 U.S. states and Washington, D.C.
Minimum debt requirement: $10,000
Fees: 15% to 25% of enrolled debt
Better Business Bureau rating: A
Struggling to pay off debt? Consider enlisting the help of a debt relief company
Offers in this section are from affiliate partners and selected based on a combination of engagement, product relevance, compensation, and consistent availability.
Freedom Debt Relief has resolved over $19 billion in outstanding debts since 2002. It offers free credit card debt relief consultations.
What is debt settlement?
Debt settlement is the process of negotiating with creditors to lower your balance. If you have a large unsecured debt — like a personal loan, credit card bills, private student loans or medical bills — a debt settlement company can negotiate with your creditor to lower your balance on your behalf.
Typically, debt settlement firms ask you to stop paying your creditors and put money into a specific savings or escrow account. Once you’ve saved up enough, the company will begin contacting creditors to negotiate.
If an agreement is reached, the funds from the account will be used to pay off the agreed amount. You will also pay a fee to the settlement company and may be charged banking fees to maintain the savings account.
There is no guarantee a debt settlement company will successfully negotiate with a creditor and halting payments can lead to further damage to your credit score, an increased balance from interest and fees, calls from collections agencies and even legal action.
How much does debt settlement cost?
Debt settlement companies typically charge clients between 15% and 25% of their enrolled debt, although some base the percentage on the settled amount, which can be significantly less.
There are also often fees associated with opening and maintaining a savings account. Setup fees can be in the range of $8 to $10, with an additional $9 or $10 in monthly account fees.
Each provider operates differently, so inquire about any fees before enrolling.
How to choose a debt settlement company
Debt settlement is expensive and can damage your credit. So, before choosing a debt settlement company, try other options — including talking to your creditor directly, applying for a debt consolidation loan and working with a credit counseling service.
To vet a debt settlement company, contact a consumer protection agency or your state’s Attorney General to ensure it doesn’t have outstanding complaints or lawsuits and that it’s licensed in your state.
Make sure the company works on the type of debt you have, inquire about any fees and consider its reviews and customer satisfaction ratings.
Beware of companies that guarantee success, charge upfront fees before settling debt or tell you to stop communicating with your creditors.
Alternatives to debt settlement companies
Debt settlement isn’t a guaranteed path to financial freedom, so consider these other options.
Set up a budget
If you’re not too deep in debt, you may be able to make changes to your spending and get your debt under control. The 50/30/20 rule is a straightforward way to divvy up your paycheck:
- 50% toward necessities like rent and groceries
- 30% to discretionary spending on things like movies and travel
- 20% into debt payments and savings,
For more help, there are free and paid budgeting programs and even apps that find and cancel unused subscriptions.
Negotiate with creditors directly
Credit card companies and other creditors may be willing to temporarily waive fees, lower your interest rate or minimum monthly payments or even pause payments. Ask about available forbearance or hardship programs and who qualifies.
As long as you follow the agreement, it shouldn’t impact your credit score. But interest will still accumulate during the forbearance period, so you’ll need to have a plan for paying it off when it ends.
Credit counseling agencies
Another alternative to a for-profit debt settlement company is working with a non-profit credit counseling service. Several offer debt management plans, working with your creditors to adjust fees and interest and get out of the red. You’ll make payments to this agency, which will distribute them to your creditors.
You typically have to pay for the service, but these agencies are far more affordable than traditional debt settlement. You can check with the Financial Counseling Association of America or the National Foundation for Credit Counseling for options.
Balance transfer credit card
You can get some breathing room from crushing interest rates by transferring your debt onto a balance transfer credit card, some of which have zero interest for up to two years.
The Citi Simplicity® Card offers a 0% intro APR for 21 months and a 3% intro fee when you transfer within the first four months of opening your account. After the introductory period, however, there’s a variable APR of between 18.24% – 28.99% variable APR on balance transfers and your fee will be 5% of each transfer (minimum $5). So be sure you have a plan for paying off the balance or you could be trading one high-interest debt for another.
The Citi Simplicity® Card may not earn rewards, but it can still save you money due to its amazing intro-APR offers.
Highlights
Highlights shown here are provided by the issuer and have not been reviewed by CNBC Select’s editorial staff.
- No Late Fees, No Penalty Rate, and No Annual Fee… Ever
- 0% Intro APR for 21 months on balance transfers from date of first transfer and 0% Intro APR for 12 months on purchases from date of account opening. After that the variable APR will be 18.24% – 28.99%, based on your creditworthiness. Balance transfers must be completed within 4 months of account opening
- There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
- Stay protected with Citi® Quick Lock
Balance transfer fee
There is an intro balance transfer fee of 3% of each transfer (minimum $5) completed within the first 4 months of account opening. After that, your fee will be 5% of each transfer (minimum $5).
Foreign transaction fee
Debt consolidation loans
If you’re juggling multiple large debts, a debt consolidation loan combines them into one payment, usually with a much lower interest rate than an outstanding credit card bill. Not only will it save you money and streamline your accounts, but lowering your credit utilization ratio could improve your credit score.
If your credit has already taken a hit, Achieve approves debt consolidation loans for borrowers with a FICO score as low as 620.
Achieve® Personal Loans
Annual Percentage Rate (APR)
Loan purpose
Debt consolidation, major purchase
Loan amounts
Terms
Credit needed
Origination fee
Early payoff penalty
Late fee
Pros
- Flexible term lengths
- Rate discounts available
- Works with borrowers with fair credit
Cons
- Loans may not be available in all states
- The lender charges origination fees
Debt settlement: Pros and cons
Pros
- May reduce your debt load: Negotiations can lead to different resolutions, but you could end up paying much less than what you owe.
- Free consultation: Most companies allow you to see if they’re a fit without making a financial commitment.
- You could be debt-free faster: Clients are typically enrolled for between 24 and 48 months.
- You may be able to avoid collections or bankruptcy: If your creditors agree to a plan, it should prevent some of the more serious consequences of unresolved debt.
Cons
- Not all debts are eligible: Secured debts, like auto loans and mortgages, can’t be negotiated.
- It can hurt your credit: Your credit score could drop by as much as 100 points, according to the NFCC, and debt settlement will stay on your record for up to seven years.
- It can be expensive: Companies can charge fees of up to 25% of your unsecured debt.
- You may face legal action: If your creditors aren’t willing to negotiate, they may add fees or sue for back payments
- Your tax bill could go up: If your creditor forgives some of your debt, that amount is generally considered taxable income.
Debt settlement vs. debt consolidation
Debt relief is an umbrella term that encompasses various options, including debt settlement and debt consolidation.
Debt settlement involves negotiating the amount you owe and is typically done by third-party companies that charge a fee for their services. These providers generally encourage clients to stop paying bills on their debts and instead make deposits in a dedicated savings account.
Debt consolidation usually means paying off your debts with a personal loan, usually with a lower interest rate. Rolling your balances into one makes it easier to manage and can protect your credit score
Our top picks for debt consolidation loans include:
Is debt settlement right for you?
Whether you’re a good candidate for debt settlement depends on the kind of debt you have, as well as your payment history, income stream and financial goals. If you have credit card bills or other unsecured debts over $10,000 and have been unable to keep up with payments, it might be a good option, especially if you’ve already tried a debt consolidation loan or credit counseling.
Keep in mind a debt relief company may not settle all your debts and its services can be costly: A 25% fee on $20,000 worth of enrolled debt, for example, means you’ll be paying $5,000 on top of whatever balance is agreed on.
Your credit score will also take a hit, but that may be a moot point if you’re already drowning in debt.
How to apply for a debt relief program
To apply for a debt relief or debt settlement plan, follow these steps:
Look at the kind of debt you have: Debt relief companies only work with unsecured debts like credit cards or medical bills, not auto loans or mortgages. If you owe the IRS, you’ll need a tax relief company.
Add up how much you owe: Many companies require clients to have at least $10,000 in unsecured debt, though there are some with limits as low as $7,500.
Compare companies: Look carefully at their fee structures and settlement plans. Read all the fine print and check with your state’s attorney general office to see if any complaints have been filed. Many companies offer a free consultation, where you can ask questions.
Apply for debt relief: Make sure to have information on the accounts you want to add, including outstanding balances and records of payments. They will confirm whether you’re a good fit for enrollment
Start making deposits: You’ll typically stop paying your creditors and start making payments into a dedicated savings account based on the schedule you arranged with the settlement company.
Review settlement offers: Once you have enough in the account, your debt relief company will work with your creditors, using the money you’ve saved as a settlement offer.
FAQs
Is debt settlement a good idea?
Whether working with a debt settlement company is a good idea depends on your situation. While it can reduce your debt, there’s no guarantee of success and your credit score will take a major hit. Before enrolling, compare the fees to the amount you owe and make sure it’s a cost-effective strategy.
Can I use a debt settlement company to help with my car loan?
Debt settlement companies work almost exclusively with unsecured debt, like credit card bills and private student loans. Debts backed with collateral, like mortgages or auto loans, are not eligible for settlement. Working with your lender to refinance your auto loan may be an option, however.
How long does debt settlement take?
The length of the process depends on your agreement and the amount of debt you have. Most companies claim that clients who maintain consistent payments can complete the program in two to four years.
How much does debt relief cost?
Debt relief generally costs between 15% and 25% of the total amount of unsecured debt enrolled in the program.
How does debt settlement affect my credit?
Since you won’t be making payments, your credit score will likely go down — by as much as 100 points, according to the NFCC. If the company successfully negotiates with your creditors, your score should go back up as you make payments.
Can I do debt relief myself?
You can reach out to your creditors directly to negotiate for a lower amount, less interest or more time to repay your debt. You could also try a debt consolidation loan, which will roll all your debts into one payment and potentially decrease the interest rate you’re paying.
Why trust CNBC Select?
At CNBC Select, our mission is to provide our readers with high-quality service journalism and comprehensive consumer advice so they can make informed decisions with their money. Every debt relief review is based on rigorous reporting by our team of expert writers and editors with extensive knowledge of debt relief products. While CNBC Select earns a commission from affiliate partners on many offers and links, we create all our content without input from our commercial team or any outside third parties, and we pride ourselves on our journalistic standards and ethics.
Our methodology
To find the best debt relief companies, CNBC Select analyzed more than a dozen companies that offer debt settlement plans.
When narrowing down our list, we focused on the following features:
- Fees: Debt relief companies typically charge fees for their service. We noted providers with the lowest fees and considered whether a company was transparent about its costs.
- Customer satisfaction ratings: The Better Business Bureau measures customer satisfaction based on the number of complaints it receives and the customer reviews left on its website. We considered both ratings and reviews.
- History: We considered the number of years a debt relief company has been operating.
- Availability: We considered the number of states where the service is available, prioritizing those that were more widely available.
After reviewing these features, we sorted our recommendations by the best companies for a quick payoff, for guaranteed results, for availability, for customer service, for affordability, for larger debts, for tax debts and for non-profit debt relief.
We also considered CNBC Select audience data when available, such as general demographics and engagement with our content and tools.
All the companies on this list are accredited by the American Fair Credit Council (AFCC).
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Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.
