Jeff Greenberg | Universal Images Group | Getty Images At some point in the 1980s and 90s, the free hot breakfast became a staple of the hospitality industry. At many a Holiday Inn or Hampton Inn, the lobby at 8 a.m. is a pinwheel of pajama-clad kids, frazzled parents, and …
Artificial intelligence can lead to surprises in all sorts of places where a bill once would have been considered settled. The use of AI by Hertz (and European car rental company Sixt) to scan for damage on cars, which is then charged to the customer, is a new application of …
In Salzburg, Austria last spring, I skipped around the fountain outside Mirabell Palace. Others did too. Some 60 years earlier, Maria and the von Trapp children danced around the palace’s Pegasus Fountain, singing “Do-Re-Mi,” one of most famous songs from “The Sound of Music.” The movie recounts the story of …